Please select a topic
- What is Synergy Promotion?
- Until when the promo is valid?
- If I shop at the last day of the month, will I get 'Synergy promotion'?
- When can I redeem 'Synergy promotion' (5% off)?
- If I purchased at watsons.co.th and want to use 5% off next purchase at Watsons offline store. What do I need to show to the cashier?
- Can I use 'Synergy promotion' if I shopped at Shopee, Lazada, Grab Mart, Panda Mart?
- What if I shopped from 'Chat and Shop'?
- Are there any limited purchases?
- What if I got refund after my first purchase, will I get 'Synergy promotion'?
- If I purchased at watsons.co.th and I lost the SMS, how will I redeem the promotion?
- Can I use 'Synergy promotion' with any items?
- Can I still collect Watsons club points if I use 'Synergy promotion'?
- How can I get more info about 'Synergy promotion'?
- Is there any service charge for Click & Collect?
- What is Click & Collect Express?
- What are evidences should I prepare for Click & Collect order collection?
- What is Click & Collect?
- How long is the order kept at your preferred store?
- Is there any service charge for Click & Collect Express?
- How can I use Click & Collect Express?
- What are evidences should I prepare for Click & Collect Express order collection?
- Will you receive single-use plastic bags from Click & Collect Express service?
- มาตรการส่งดี (Dee-Delivery)คืออะไร
- ฉันต้องการคืนสินค้าผ่านช่องทางการชำระเงินแบบเก็บเงินปลายทาง (COD)
- ฉันต้องการติดต่อบริษัทขนส่งโดยตรง
- What are the available delivery options?
- Is there any delivery charge?
- Do you ship overseas?
- Can I do an exchange for item(s)?
- Do you deliver to any location within Thailand?
- How do I pay for the delivery charge?
- How do I return an item?
- What is the return policy?
- What if I receive an incorrect/imcomplete order?
- Will I be notified when you are about to delivery my order?
- How long my order will be delivered?
- The exclusive benefits that you will receive from the Watsons Club Club Card are:
- I have recently purchased Watsons card from the Watsons store. How do I proceed with the card registration?
- Will I be able to enjoy all member benefits instantly after I get my Watsons Club Card?
- How do I check my points accumulated in my account?
- If I lose my Watsons Club Card or when it is damaged beyond normal use, how do I get a new card?
- How can I deactivate my member or personal online shopping account? Can I get back my member or personal online shopping account if it has been deactivated?
Can I track my order?
Yes, you may track your order via 'Order History' under 'My Account' or 'Track My Order' by logging in your account. Should you have further enquiries on your order, you may contact our customer service via 'Contact Us' form on our website, or call us at 02-017-8899 during 9:00 am - 9:00 pm daily.