FAQ Page

FAQ

Payment Conditions

Customers can select the payment method at the checkout page then complete the payment. When we receive the payment confirmed, customers will receive the order confirmation email. The system will cancel the order automatically if no payment is received within the specified time.

QR Payment

1. Choose QR Code Payment
2. Capture QR Code Payment Screen
3. Open your Bank Application that you will use to pay
4. Select scan to pay or select QR Code function in your Bank Application
5. Then select the captured QR Code photo
6. Confirm your payment
7. Go back to Watsons Application or Website to see the confirmation page.

What are the payment methods available?

1. Credit card or Debit card (Visa, MasterCard, JCB, or Union Pay can be paid except American Express)

2. QR code payment via Bank application

3. LINE Pay

4. Cash on Delivery

5. Member points: If you are a member you can use your points to pay for any goods on our website, except for delivery charges.

6. E-voucher: During certain promotions you may earn an e-voucher, which you can use to pay for any goods on our website, except for delivery charges.

How to make payments via Rabbit LINE Pay?

1. Top up your Rabbit Line Pay with cash or other accepted payment.

2. To make a purchase and placed your order.

3. Choose Rabbit LINE Pay as payment method.

4. Customer is then redirected to LINE website – showing either QR code or log in to LINE Pay account

5. Customer login to Rabbit LINE Pay via LINE account

6. A notification will pop up on customers mobile

7.Log into LINE Pay via LINE application

8.The order will automatically show up and customer can pay.